1. Scope
This policy applies to information collected through the Distant Devotion website, booking forms, customer support channels, and related communications.
2. Information We Collect
Depending on your interaction, we may collect:
- Identity details such as name and family-related booking information.
- Contact details such as email, phone number, and address.
- Transaction data, billing details, and service history.
- Ritual preference details needed to coordinate services correctly.
- Technical data such as browser type, pages visited, and referral source.
3. How We Use Information
We use your information to:
- Coordinate and deliver booked ritual services.
- Confirm schedules, share updates, and provide customer support.
- Process payments and maintain transaction records.
- Improve website performance, service quality, and reliability.
- Comply with legal obligations and protect against fraud or misuse.
4. Legal Basis and Consent
Where applicable, our processing is based on one or more of the following: performance of a contract, legitimate business interests, legal compliance, or consent (for example, certain marketing communications).
6. International Transfers
As we support families across regions, your information may be processed in jurisdictions different from your location. We use reasonable safeguards to protect personal data during such transfers.
7. Data Retention
We retain personal information only as long as necessary for service delivery, legal obligations, dispute management, fraud prevention, and business recordkeeping. Retention periods vary by data type and purpose.
8. Security Measures
We implement appropriate technical and organizational safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. No system is fully immune from risk, but we continuously improve our controls.
10. Your Privacy Rights
Subject to applicable law, you may have rights to access, correct, update, delete, restrict, or object to certain processing of your personal information.
To submit a request, contact care@distantdevotion.com. We may require identity verification before processing requests.
11. Children's Privacy
Our services are intended for adults making family ritual arrangements. We do not knowingly collect personal data directly from children without appropriate lawful basis and guardian involvement.
12. Policy Updates
We may revise this Privacy Policy to reflect legal, technical, or operational updates. Changes are effective once published on this page with the updated date.
13. Contact Us
For questions about privacy or data handling, contact care@distantdevotion.com or visit our contact page.